Make Chat Videos

Privacy Policy / Datenschutzerklärung

Effective Date: December 2024

1. Responsible Entity

Operator: Luca Nathan Vogelsberger

Address: Bismarckstraße 34, 50672 Köln, Germany

Email: contact@makechatvideos.com

This privacy policy explains how your personal data is collected, processed, and protected when using the services provided at makechatvideos.com.

2. Data We Collect

We only collect data necessary to provide our SaaS service:

  1. Account information (email address, name) for authentication via Clerk
  2. User-generated content (texts, images) submitted to the platform
  3. Technical data such as IP address, browser type, and access times
  4. Email addresses if you contact us directly
  5. Payment information (via Stripe, only if you purchase credits)

Note: We do not use tracking, analytics, or marketing cookies.

3. Purpose and Legal Basis of Processing

DataPurposeLegal Basis (DSGVO)
Account informationUser authentication, account managementArt. 6(1)(b) – Contract performance
User-generated contentProvide the SaaS service, generate videosArt. 6(1)(b) – Contract performance
IP & technical dataEnsure security, operational stabilityArt. 6(1)(f) – Legitimate interests
Email contactRespond to inquiriesArt. 6(1)(b) – Contract / Art. 6(1)(a) – Consent
Payment dataBilling & credit purchasesArt. 6(1)(b) – Contract performance

4. Third-party Services

Our service relies on the following providers for hosting, storage, authentication, and payment processing:

  • Clerk (User authentication & account management) – clerk.com
  • Vercel (Hosting & deployment) – vercel.com
  • Neon (Serverless PostgreSQL database) – neon.tech
  • AWS S3 & Lambda (File storage & video processing) – aws.amazon.com
  • Stripe (Payment processing) – stripe.com

Data transfer to third countries: Some of these providers may transfer data to servers outside the EU/EEA (e.g., USA). Standard contractual clauses (SCCs) and other appropriate safeguards are applied to ensure GDPR compliance. You can find more information about each provider's data protection measures on their respective websites.

5. Data Retention

  • User-generated content (images, texts) is automatically deleted after 7 days.
  • Technical logs are retained for a limited period for security and operational reasons.
  • Emails are stored only as long as necessary to handle inquiries.

6. User Rights (DSGVO)

You have the right to:

  • Access your personal data
  • Rectify incorrect data
  • Request deletion of your data
  • Object to processing under certain conditions
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise your rights: contact us at contact@makechatvideos.com

7. Security Measures

We implement appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Changes to this Privacy Policy

We may update this privacy policy periodically. The updated version will be published on this page.

Last updated: December 2024